Rich is fantastic. He took on three major plumbing issues we had and completed them in the exact time frame he stated and price. The cost was VERY reasonable, not to mention, he is so tidy ! I never ever write reviews, but I felt like this recommendation had to be known! Rich's work is fantastic!

Salleigh J.

Tub was backed up, so ended up calling Richard around 6:30 pm and he was at my house at about 7:30. Service was great and fast! Truly thankful that he was able to come right out at that time of night. Definitely will be using him again in the future!

Wilson D.

Had a small emergency on a Sunday, turned out to be an easy fix. Rick showed up in less than 2 hours, the day after his wife had baby - no less! Ultra reasonable price. I think I've found my forever plumber!!!
(This is a 100% real review, never met or knew Rick before today, I hate fake reviews written by friends or family)

Salvator M.

Good quality service and very professional. I updated a bathroom with alot of issues. Within a week's time frame I received an estimate, parts were ordered and my bathroom work was completed. I dont normally write reviews but the quality of service I received was exceptional. Overall I would recommend this company for any plumbing issues. I'm also using their services for a drainage issue I'm having. Hope this was helpful for anyone looking for a dependable plumber.

Curtis H.

They did Very good work and they clean after themself and were very friendly and professional, I will recommend them to friends and family...

Rafael G.

Rich was awesome. He explained everything. He came out on a Sunday with no additional cost. They did a great job cleaning up.

Johnn F.

Awesome services and great pricing! The card is in my fridge for future service calls and repairs.

Delwin R.

Richard and Peter arrived at my house within two hours after contact. Richard asked questions to understand my plumbing problems and quickly provided a written estimate. He adhered to the estimate,even though a clog in the sewer line was 160 feet from my house, which was much further than originally anticipated. He also fixed a pipe leak. He and Peter were both very professional and polite. They wore covers over their shoes so as not to track any dirt into the house and cleaned up after completing their work. Rich provided me with some tips so as to avoid incurring these problems again. I will hire Quality Plumbing & Drain Services again the next time that I have a plumbing problem and would also recommend them to anyone needing their services.

Jim O.

Rich was very knowledgeable and helped with my issue and inquired about future maybes and will be using them again, highly rated, great customer service, cleaned up after himself, wasnt worried about the foot booties but shows professionalism and care of consumer residencies.

Letricia S.

Hello -

I contacted Richard from Quality Plumbing in order to replace two outdoor spigots with frost-free faucets since my hoses had become permanently fused with the pipes. During our initial phone conversation, I provided some pictures of the work areas via text and Richard gave a reasonable quote including a coupon special.

He arrived on-time and inspected the basement area first. I like that he used his own booties for inside the house. Afterwards, he showed me two styles of frost-free faucets and mentioned the pros/cons of each. Upon selecting, he and another gentleman proceeded to replace our spigots and interior valves. They were neat, clean, and very systematic. The overall process took an hour-and-a-half.

At the end, Richard provided some instructions on how to winterize the faucets (yes, there's still some maintenance involved even though they are called "frost-free"). I would definitely recommend Quality Plumbing again for your indoor/outdoor plumbing needs.

Thank you Richard.

Jeff Mathew

First time senior citizen customer. They were so quick to respond to my call., asked me for info and to send pictures, and gave me a quote same day. Richard the owner came two days later. I was so pleased with the quality of their work. They were on time, very professional, explained everything, their price was reasonable, and even offered ways to save money. He gave me a quote on another job, which I plan to do in the spring. I would Highly recommend Quality Plumbing and Drain.

Margie Osowiecki

I had my old electric 1970's water heater replaced with a new electric hybrid heat pump water heater in late December 2021. Rich worked with me to select the right equipment and had clear communication on the costs, timeline, and scope of work.

Respect for my time and my home was excellent. Work was completed without incident and nothing unexpected was left behind for me to clean. Plumbing and the new water heater have had no issues at all and I am very satisfied with the outcome.

Charles Barkley

Very knowledgeable and professional. I had an issue with an ejector pump that other businesses could not resolve (or didn't want to) and Richard and his team quickly took care of it. Very happy with the service, and highly recommend.

George Pelletier

They came out when expected and quickly cleared up our clogged kitchen sink. They did a great job and charged less than what they quoted.

Doug Scott

Richard and Justin were excellent workers and were very pleasant. They arrived on time, exceeded my expectations and were done in a more than timely fashion. Richard explained everything they had done. I would highly recommend them and plan to use them for future projects.

Maureen Sherman

Very professional above and beyond definitely would call for all my plumbing needs.

Jaime Brown

Rick and Justin were great. On time, professional, and neat.

Andy Case

Great company! Richard Quesada was very professional respectful of my home and overall did a wonderful job.

Illumia Nash

They live up to the name "quality". Not only do they do an excellent job, but they help educate you on how to better manage your unit for longevity and improved performance. Very professional!! I would recommend this company for all of your pluming needs.

Paul Delmadge

They came out fast in an emergency, diagnosed the issue (sink drain pipe rusted through), explained the options, then did exactly what we agreed upon to fix (and all for a reasonable price!). They performed with professionalism and kept the place clean despite them messy job they were tasked with. Even let us take a look at the scope camera. I would definitely use them again.

Stephanie Cole

This was the second time I hired them and continue to be very satisfied. Besides being very pleasant to work with, everything was thoroughly explained with no unpleasant surprises. The work was very neat and professional. When in need of plumbing services again, I know who I will be turning to.


This company is responsive, honest and very competent. The 2 men who came out were professional and excellent workers.

Carol Wengertsman

Pipe in basement cracked and had water everywhere so we had to turn off the main and find someone fast. Being the week leading up to Christmas it was not easy but the team at Quality Plumbing came through. I sent two pictures, they gave me a quote via text and someone was there in under two hours. The automated texting system updated me throughout the process. Richard and his helper were very professional and they completely the work quickly. To top things off, they used less parts and added a coupon so the final total was well under the quote. I will definitely call on them again (I just hope not too soon ;)

Craig James

I hired Rick twice to do some plumbing work at my house. The first time was to add an outdoor spigot at the rear of my house. He showed up and provided a prompt quote and we scheduled the work. The day of the job he and his partner finished the job quickly and I was satisfied with the final result. The second time I hired Rick was to replace an entire shower valve assembly. This was on an emergency basis as the cartridge was worn out and leaking water on the kitchen ceiling. Rick was able to diagnose the issue over the phone and provide me with some shower valve options. He was also able to squeeze me in the next day based on the fact that I was a repeat customer. Rick values customer loyalty and it shows. I will hire Rick for all my plumbing needs as he has gained my trust. Thank you Quality Plumbing!

Julio Leroux

Great quality service and very professional. We called to get a pipe fixed in the bathroom as it was leaking. Rich came out and I shared that I had a second issue with the kitchen sink that happened overnight, he said no problem, quoted me, and got the job done. Rich schooled me on where my water shut off valve is since I am a new homeowner. He provided some other guidance as well. It was a pleasure speaking with him and learning a few new things. I recommend this company for any plumbing issues.

Maria Rosa